Terms & Conditions
THE LEGAL STUFF
Website terms and conditions
This page sets out the terms which apply to your use of our website.
These terms may change from time to time so please check regularly for updates.
Thank you for visiting our website
By using our website, you confirm that you have read and accept these terms and agree to abide by them.
Information about us
This website gridfaeries.live is operated by Ecotricity New Ventures Limited (here trading as Grid Faeries). We are registered in England and Wales under company number 11099389 and have our registered office at Lion House, Rowcroft, Stroud, Gloucestershire, GL5 3BY.
To contact us, please email hello@gridfaeries.live
Accessing our website
Access to our website is permitted on a temporary basis and we reserve the right to withdraw or amend the information and service we provide without notice.
We want every visitor to have the best possible experience using any of our online services, so we've designed and built our applications to work best for the users of the latest versions of the major Internet browsers. These are:
Google Chrome;
Microsoft Internet Explorer 11 and above;
Mozilla Firefox;
Safari; and
Opera
This allows us to build to the highest standards and to make any online transactions as safe as possible.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our site
We may update and change our site from time to time
We may suspend or withdraw our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation and if we do so we will update these terms to reflect this. If this happens, we will ensure that the transfer will not affect your rights.
Our site is only for users in the UK
Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
Intellectual property rights
We own or licence all intellectual property rights in our website and in the material published on it. These works and rights are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off and download content from this website for your internal business or personal reference and use. You must not use any of the materials or content on our website for commercial purposes without first obtaining a licence to do so from us or our licensors.
In the event permission is granted or you use the materials for non-commercial purposes, you must not use any illustrations, photographs, video or audio files or any graphics separately from any accompanying text.
If you print off, copy, download, share or repost any images of or material from our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No Text Or Data Mining, Or Web Scraping
You agree that you shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, facilitating, authorising or attempting the use of):
any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information or services accessed via the same.
any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).
This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
Reliance and liability
Although care is taken to ensure the accuracy of the contents of our website, no reliance should be placed on any commentary, text, numerical information or other materials posted on it and we disclaim all liability for any loss, damage or costs resulting from any such reliance.
Use of this website or its contents is at your own risk and we give no warranties that the contents displayed are accurate, complete or up to date. We accept no liability for any errors, omissions or inaccuracies contained in or referred to on the website or its contents.
Grid Faeries is a business-to-business service provider:
We only provide services on a business-to-business basis. Our terms and conditions for the supply of any products or service to you will be set out in our Terms and Conditions of Service.
Whether you are a business user or a private individual:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it;
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, our website; or (ii) use of or reliance on any content displayed on our website.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are using this site as a private individual:
please note that while we make our website available for domestic and private use, we do not provide battery storage services to individuals. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity;
if defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation (in our option). However, we will not be liable for damage that you could have avoided by following the advice below (see: Viruses, hacking and other offences) or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us;
Viruses, hacking and other offences
Whilst reasonable care is taken to ensure that our website is free from computer viruses, trojans, worms, logic bombs or other damaging programmes or material, we accept no liability for any damage caused by these or by a distributed denial-of-service attack due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.
You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use reputable virus protection software and ensure it is kept up to date.
You must not knowingly introduce to our website viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website.
You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.
By breaching any of these provisions, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event that you are in breach of any of these provisions, your right to use our website will cease immediately.
Linking to our website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.
Links from our website
Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Information about you and your visits to our website
We process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.
Accessibility and comments
We try to ensure that our website is accessible to all users and our objective is to comply with the Equality Act 2010. We welcome comments on how we could improve our website’s accessibility for users with disabilities. Please send any comments to us by e-mail to hello@gridfaeries.live
Users with a visual impairment accessing our website with Internet Explorer can adjust the size of the text on this website the text size through the View > Text Size menu. Where your browser supports this, you may also be able to adjust the settings by pressing Ctrl and the + or - keys. If you use another browser, you should refer to your browser Help.
WHICH COUNTRY'S LAWS APPLY TO ANY DISPUTES?
If you are a private individual (consumer), please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.